Terms & Conditions

01Agreement to these terms

These terms govern the assisted vital-record application service offered through usvitalcerts.com by US Vital Certs, operated by Compass World LLC. By using the service or submitting an order, you confirm that you have read, understood and accepted these terms and the certificate-specific conditions on this page.

If you do not agree, do not submit the order. We may revise these terms by publishing an updated version and date.

02Privacy and order information

Information submitted through the service is handled under the site Privacy Policy and the disclosures shown with the order. Only information reasonably needed to prepare, review, submit, pay for and deliver the selected request should be provided.

03Independent assistance service

US Vital Certs is a private application-preparation and assistance service. It is not a government agency, does not issue vital records, and is not endorsed by a government entity.

Records may usually be requested directly from an issuing agency, potentially at a lower cost. Our fees pay for convenience, secure ordering, application review, support and submission or package assistance as described for the selected route.

04Accurate information and cooperation

You are responsible for providing complete, current and accurate information and for promptly responding to requests for identification, authority documents, corrections or other required material. Incorrect or incomplete information can delay, reject or cancel an order.

If an application remains incomplete for an extended period and prior checks or supplied information expire, additional work or fees may be required. Any such charge must be disclosed before it is accepted.

05Electronic communications and signature

You consent to receive order-related notices and instructions electronically. Typing your full name and submitting the order constitutes your electronic signature, confirms the information is accurate, and records acceptance of the version of these terms shown on this page.

06Agency, payment and delivery providers

You authorize the information needed to fulfill the order to be provided to relevant issuing agencies, authorized state platforms, payment processors and delivery providers. Those third parties control their own eligibility decisions, processing, security checks, delivery and separate terms.

All amounts are stated in U.S. dollars unless the checkout expressly says otherwise. By submitting authorized payment details, you agree to pay the disclosed service, government, delivery and applicable tax amounts. Separate charge components may appear under different merchant descriptions.

07Cancellation and refund policy

• Before your application is submitted to the issuing agency, you can cancel and receive a 100% refund of our service fee and any government fee not yet paid to the agency.
• After submission, our service fee is non-refundable because the application-assistance service has been performed. Government fees already paid are refundable only if, and to the extent, the issuing agency refunds them. Many agencies retain their search fee even when no record is found.
• If required documents, signatures or notarization are missing, we will contact you. If your order remains incomplete 90 days after purchase, we may cancel it and refund the government fee, less any non-refundable payment processing costs.
• Email [email protected] within 90 calendar days of purchase with the full name on the order, your order or transaction reference, the payment date and a short explanation. We will acknowledge your request by email and reply within three business days. Requests received during business hours are usually handled the same day; requests received outside those hours are handled on the next business day.
• Approved refunds are returned to the card used for payment and usually appear within 5 to 10 business days, depending on the card issuer. Bank charges, foreign-transaction fees and exchange-rate differences charged by your card issuer are not refundable by us.
• Contact support before raising a chargeback with your bank. If a chargeback is filed, Compass World LLC may provide the card issuer with evidence of the service delivered, including application submission records.

08Lawful use

Do not use the service for fraud, impersonation, unauthorized record requests, false submissions, interference with the website, collection of another person’s data without authority, or any purpose prohibited by law.

09Website and content rights

The website, software, text, graphics and branding are protected by applicable intellectual-property law and may be used only for personal, non-commercial use of the service. They may not be copied, modified, reverse engineered, redistributed or resold except where law or written permission allows.

10Service limitations

The website and assistance service are provided on an as-is and as-available basis. To the extent permitted by law, we do not guarantee uninterrupted, secure or error-free access, agency acceptance, issuance, delivery dates or outcomes controlled by third parties.

To the fullest extent permitted by applicable law, indirect, incidental, special, consequential, exemplary and punitive damages are excluded, and aggregate liability for a specific order is limited to the assistance service fee paid for that order. These limitations do not exclude rights or liabilities that cannot legally be waived.

11Responsibility for misuse

To the extent permitted by law, you are responsible for losses, claims and reasonable costs caused by your material breach of these terms, unlawful use of the service, unauthorized request, or infringement of another person’s rights.

12Suspension or termination

Access may be suspended or terminated where reasonably necessary to address a breach of these terms, suspected fraud, unlawful activity, security risk, harmful conduct or a legal requirement. Provisions that by their nature must continue after termination remain effective.

13Questions and disputes

For questions or disputes about your order, first contact US Vital Certs at [email protected] so we can review the issue.

These terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-law rules.

Any dispute relating to the website or our services will be brought exclusively in the state or federal courts located in Sheridan County, Wyoming, and you consent to their jurisdiction. Nothing in these terms limits any non-waivable rights under the consumer protection laws of your state of residence.

14Events outside reasonable control

The service is not responsible for delay or failure caused by events outside reasonable control, including government or carrier disruption, natural disaster, war, terrorism, pandemic, labor interruption, telecommunications failure or power outage.

15General provisions

These terms, the route-specific provisions, the Privacy Policy and incorporated checkout disclosures form the agreement for the service. If a provision is unenforceable, the remaining provisions continue. A failure to enforce a right is not a waiver, and headings are for convenience only.

Questions about an order or these terms should be sent to [email protected] with the order number.

01Record coverage

These terms apply specifically to an assisted order for a birth certificate for an event recorded in Connecticut.

A route, location or date shown as unavailable in the order form cannot be accepted through this service.

• Earliest event date accepted: January 1, 1906.
• Latest event date accepted: November 10, 2026.
• Available cities, counties and event dates are confirmed in the US Vital Certs order form before you submit.

02Requirements and important notices

The following requirements apply to your selected certificate service.

• Birth Certificates are available for order from this website for events that occurred within the State of Connecticut. Birth records are not available until 90 days after the date of the event. ID Requirements must be met before certificate is issued. You will receive an email with instructions on how to send your ID within one week of submitting this application.
• City/County of Birth: Please select the exact city and county of birth for the subject of the certificate.
• Date of Birth: The exact date of birth of the person listed on the certificate.
• Year of Birth Restriction: For the selected county we can only accept orders for births that occurred in the year 1906 or later.
• IMPORTANT: The requestor is the person ordering the certificate, not the person named on the certificate. If you are ordering your own certificate, you are both the requestor and the subject. The name of the credit card holder must be the same as the requestor.
• Date of Birth & Social Security Number of the Requestor: This is an additional safeguard to protect your identity and the security of the requested certificate.
• Important: Valid SSN only, no ITINs or temporary SSNs permitted.
• Information: If you are not named on the record you may be required to provide proof of Relationship, Entitlement, and/or Court Documents. Important: The relationship selected must match your relationship to the subject exactly.
• ADOPTED? Please visit our FAQ section for important information.
• Current name of subject: Enter the subject's current name here. If the name printed on the birth certificate differs, enter that exact recorded name in the separate fields below.
• Name on the birth certificate: If the current name, maiden name, adoption or legal name change makes the recorded name different or uncertain, enter the exact name printed on the certificate below. Do not infer it from a maiden or original name. Leave these fields blank only when the subject name above is also the recorded name.
• Name of Mother: Please enter both the current last name and the maiden last name of the mother.
• Name of Father: Select "unknown" If the father is unknown or was not listed on the birth certificate.
• Requirements: The Billing Address Name must match the Requestor Name
• Telephone & Email Address of the Requestor: ID requirements and other important information will be emailed to you. An incorrect email address will result in delays.
• $35.00 OFF each additional official copy
• Important: Does not include ID verification and delivery times.
• Important: UPS to Alaska, Hawaii or Puerto Rico is up to $27.50. UPS Canada/Mexico is up to $28.00. UPS to all international locations is up to $49.50. Delivery method and price are subject to change based on delivery location Regular mail delivery is available, however, we recommend you choose a more secure shipping method that provides faster delivery and tracking of your order.
• Connecticut State & Agency Fee $42.95 per certificate ($30.00 each additional certificate) Important: State and Agency Fees are subject to change. Delivery Time Frames are not guaranteed and delivery to remote areas may take longer.
• Important: We currently accept Visa and Mastercard only. Other forms of payment, including American Express, Discover and digital wallets, are not supported at this time.
• Important: This is a 3-digit code on the back for Visa and Mastercard.
• 1. I understand US Vital Certs offers professional advice and provides support to help eliminate errors when applying for vital certificates. US Vital Certs assists in verifying that applications are accurate to avoid delays in processing. US Vital Certs is not operated, licensed, or affiliated with any government agency. 2. I understand I will receive an email from the relevant government agency with instructions on how to send a copy of my government issued picture ID for verification. 3. I accept the Terms of Service , including the refund and cancellation policies.
• Type your full name in the field below. Typing your full name constitutes a signature and an agreement that you have read and agreed to all the provisions above. It additionally affirms that all information provided on this order form is complete and accurate and that you are an authorized individual to obtain the requested vital certificate.
• By typing your full name in the Signature field, you electronically sign this order and confirm that you have read, understood, and agree to the Terms of Service , including the refund and cancellation policies, and the statements above.
• Before submitting your order, please take a moment to review your information. Incorrect information provided will lead to delays and could possibly cancel your order.
• VitalChek does not accept a self-order from a person under 13. An eligible adult must place the order using the correct relationship.
• Father's Status is required. If relationship is Father, Unknown is not a valid selection.
• Address First Name must match the Requestor First Name.
• Address Last Name must match the Requestor Last Name.
• For the verified Hartford birth routes with a domestic address, VitalChek offered UPS Air only. Select UPS Air before automation.

03Eligibility, identity and authority

Submitting an order confirms that the requestor is eligible for this exact state and record type and will provide supporting identification or authority documents when requested.

• You must be at least 18 years old, legally able to agree to these terms, and authorized under the applicable agency rules to request the record.
• The selected relationship and reason for request must be truthful and must satisfy every additional proof or entitlement requirement shown in the form.
• The requestor date of birth is required for identity review.
• A valid Social Security number is required for this service; an ITIN or temporary number cannot be used.

04Fees and payment

Service, government and delivery charges are distinct. Charges may be made separately or appear under different merchant descriptions.

• Assistance service fee: $125.00 for the first certificate; any additional-copy discount is displayed before submission.
• Maximum copies per order: 5.
• The final total and each charge component are displayed in the Order Summary before submission.
• State/agency fee for this certificate: $42.95 for the first copy and $30.00 for each additional copy; agency fees may change before processing.

05Assisted agency submission

For this route, the service reviews the supplied information and assists with submission to the relevant issuing agency. The agency alone decides eligibility, acceptance, issuance and processing time.

Processing and delivery estimates are not guarantees. Agency requirements, incomplete information, identity review and carrier conditions may affect timing.

01Record coverage

These terms apply specifically to an assisted order for a death certificate for an event recorded in Connecticut.

A route, location or date shown as unavailable in the order form cannot be accepted through this service.

• Earliest event date accepted: January 1, 2010.
• Latest event date accepted: November 10, 2026.
• Available cities, counties and event dates are confirmed in the US Vital Certs order form before you submit.

02Requirements and important notices

The following requirements apply to your selected certificate service.

• ID Requirements must be met before certificate is issued. You will receive an email with instructions on how to send your ID within one week of submitting this application.
• City/County of Death: Please select the exact city and county of death for the subject of the certificate.
• Date of Death: The exact date of death of the person listed on the record.
• Year of Death Restriction: For the selected county we can only accept orders for deaths that occurred from 2010 to today.
• IMPORTANT: The requestor is the person ordering the certificate. The name of the credit card holder must be the same as the requestor.
• Date of Birth & Social Security Number of the Requestor: This is an additional safeguard to protect your identity and the security of the requested certificate.
• Important: Valid SSN only, no ITINs or temporary SSNs permitted.
• Information: If you are not named on the record you may be required to provide proof of Relationship, Entitlement, and/or Court Documents. Important: The relationship selected must match your relationship to the subject exactly.
• ADOPTED? Please visit our FAQ section for important information.
• Name of Subject: Enter the name exactly as it appears on the death certificate.
• Information about the Home Address Name: The name on the Home Address Name must match the Requestor Name
• Shipping Address: If certificate is delivered by UPS, it must be signed for at this address. Certificates delivered by UPS cannot be sent to a P.O. Box. County Requirements: For the selected County, the Shipping Address Name must match the Requestor Name
• Telephone & Email Address of the Requestor: ID requirements and other important information will be emailed to you. An incorrect email address will result in delays.
• $35.00 OFF each additional official copy
• Important: Does not include ID verification and delivery times.
• Important: UPS to Alaska, Hawaii or Puerto Rico is up to $27.50. UPS Canada/Mexico is up to $28.00. UPS to all international locations is up to $49.50. Delivery method and price are subject to change based on delivery location Regular mail delivery is available, however, we recommend you choose a more secure shipping method that provides faster delivery and tracking of your order.
• Connecticut State & Agency Fee $32.95 per certificate ($20.00 each additional certificate) Important: State and Agency Fees are subject to change. Delivery Time Frames are not guaranteed and delivery to remote areas may take longer.
• County Requirements: For the selected County, the Billing Address must match the Home Address
• County Requirements: For the selected County, the Billing Address Name must match the Requestor Name
• Important: We currently accept Visa and Mastercard only. Other forms of payment, including American Express, Discover and digital wallets, are not supported at this time.
• Important: This is a 3-digit code on the back for Visa and Mastercard.
• 1. I understand US Vital Certs offers professional advice and provides support to help eliminate errors when applying for vital certificates. US Vital Certs assists in verifying that applications are accurate to avoid delays in processing. US Vital Certs is not operated, licensed, or affiliated with any government agency. 2. I understand I will receive an email from the relevant government agency with instructions on how to send a copy of my government issued picture ID for verification. 3. I accept the Terms of Service , including the refund and cancellation policies.
• Type your full name in the field below. Typing your full name constitutes a signature and an agreement that you have read and agreed to all the provisions above. It additionally affirms that all information provided on this order form is complete and accurate and that you are an authorized individual to obtain the requested vital certificate.
• By typing your full name in the Signature field, you electronically sign this order and confirm that you have read, understood, and agree to the Terms of Service , including the refund and cancellation policies, and the statements above.
• Before submitting your order, please take a moment to review your information. Incorrect information provided will lead to delays and could possibly cancel your order.
• Billing Address Type must match the Home Address Type.
• Billing Address must match the Home Address.
• Billing Address City must match the Home Address City.
• Billing ZIP/Postal Code must match the Home Address ZIP/Postal Code.
• Shipping Address First Name must match the Requestor First Name.
• Shipping Address Last Name must match the Requestor Last Name.
• Billing Address First Name must match the Requestor First Name.
• Billing Address Last Name must match the Requestor Last Name.
• For the Connecticut state death route with a domestic address, VitalChek offered UPS Air only. Select UPS Air before automation.

03Eligibility, identity and authority

Submitting an order confirms that the requestor is eligible for this exact state and record type and will provide supporting identification or authority documents when requested.

• You must be at least 18 years old, legally able to agree to these terms, and authorized under the applicable agency rules to request the record.
• The selected relationship and reason for request must be truthful and must satisfy every additional proof or entitlement requirement shown in the form.
• The requestor date of birth is required for identity review.
• A valid Social Security number is required for this service; an ITIN or temporary number cannot be used.

04Fees and payment

Service, government and delivery charges are distinct. Charges may be made separately or appear under different merchant descriptions.

• Assistance service fee: $125.00 for the first certificate; any additional-copy discount is displayed before submission.
• Maximum copies per order: 10.
• The final total and each charge component are displayed in the Order Summary before submission.
• State/agency fee for this certificate: $32.95 for the first copy and $20.00 for each additional copy; agency fees may change before processing.

05Assisted agency submission

For this route, the service reviews the supplied information and assists with submission to the relevant issuing agency. The agency alone decides eligibility, acceptance, issuance and processing time.

Processing and delivery estimates are not guarantees. Agency requirements, incomplete information, identity review and carrier conditions may affect timing.

01Record coverage

These terms apply specifically to an assisted order for a marriage certificate for an event recorded in Connecticut.

A route, location or date shown as unavailable in the order form cannot be accepted through this service.

• Earliest event date accepted: January 1, 2010.
• Latest event date accepted: November 10, 2026.
• Available cities, counties and event dates are confirmed in the US Vital Certs order form before you submit.

02Requirements and important notices

The following requirements apply to your selected certificate service.

• ID Requirements must be met before certificate is issued. You will receive an email with instructions on how to send your ID within one week of submitting this application.
• City/County of Marriage: Please select the exact city and county the marriage license was purchased and registered.
• Date of Marriage: The exact date of marriage listed on the certificate.
• Year of Marriage Restriction: For the selected county we can only accept orders for marriages that occurred from 2010 to today.
• IMPORTANT: The requestor is the person ordering the certificate, not the person named on the certificate. If you are ordering your own certificate, you are both the requestor and the subject. The name of the credit card holder must be the same as the requestor.
• Date of Birth & Social Security Number of the Requestor: This is an additional safeguard to protect your identity and the security of the requested certificate.
• Important: Valid SSN only, no ITINs or temporary SSNs permitted.
• Information: If you are not named on the record you may be required to provide proof of Relationship, Entitlement, and/or Court Documents. Important: The relationship selected must match your relationship to the subject exactly.
• Information about the Home Address Name: The name on the Home Address Name must match the Requestor Name
• Shipping Address: If certificate is delivered by UPS, it must be signed for at this address. Certificates delivered by UPS cannot be sent to a P.O. Box. County Requirements: For the selected County, the Shipping Address Name must match the Requestor Name
• Telephone & Email Address of the Requestor: ID requirements and other important information will be emailed to you. An incorrect email address will result in delays.
• $35.00 OFF each additional official copy
• Important: Does not include ID verification and delivery times.
• Important: UPS to Alaska, Hawaii or Puerto Rico is up to $27.50. UPS Canada/Mexico is up to $28.00. UPS to all international locations is up to $49.50. Delivery method and price are subject to change based on delivery location Regular mail delivery is available, however, we recommend you choose a more secure shipping method that provides faster delivery and tracking of your order.
• Connecticut State & Agency Fee $32.95 per certificate ($20.00 each additional certificate) Important: State and Agency Fees are subject to change. Delivery Time Frames are not guaranteed and delivery to remote areas may take longer.
• County Requirements: For the selected County, the Billing Address must match the Home Address
• County Requirements: For the selected County, the Billing Address Name must match the Requestor Name
• Important: We currently accept Visa and Mastercard only. Other forms of payment, including American Express, Discover and digital wallets, are not supported at this time.
• Important: This is a 3-digit code on the back for Visa and Mastercard.
• 1. I understand US Vital Certs offers professional advice and provides support to help eliminate errors when applying for vital certificates. US Vital Certs assists in verifying that applications are accurate to avoid delays in processing. US Vital Certs is not operated, licensed, or affiliated with any government agency. 2. I understand I will receive an email from the relevant government agency with instructions on how to send a copy of my government issued picture ID for verification. 3. I accept the Terms of Service , including the refund and cancellation policies.
• Type your full name in the field below. Typing your full name constitutes a signature and an agreement that you have read and agreed to all the provisions above. It additionally affirms that all information provided on this order form is complete and accurate and that you are an authorized individual to obtain the requested vital certificate.
• By typing your full name in the Signature field, you electronically sign this order and confirm that you have read, understood, and agree to the Terms of Service , including the refund and cancellation policies, and the statements above.
• Before submitting your order, please take a moment to review your information. Incorrect information provided will lead to delays and could possibly cancel your order.
• Billing Address Type must match the Home Address Type.
• Billing Address must match the Home Address.
• Billing Address City must match the Home Address City.
• Billing ZIP/Postal Code must match the Home Address ZIP/Postal Code.
• Shipping Address First Name must match the Requestor First Name.
• Shipping Address Last Name must match the Requestor Last Name.
• Billing Address First Name must match the Requestor First Name.
• Billing Address Last Name must match the Requestor Last Name.
• For the Connecticut state marriage route with a domestic address, VitalChek offered UPS Air only. Select UPS Air before automation.

03Eligibility, identity and authority

Submitting an order confirms that the requestor is eligible for this exact state and record type and will provide supporting identification or authority documents when requested.

• You must be at least 18 years old, legally able to agree to these terms, and authorized under the applicable agency rules to request the record.
• The selected relationship and reason for request must be truthful and must satisfy every additional proof or entitlement requirement shown in the form.
• The requestor date of birth is required for identity review.
• A valid Social Security number is required for this service; an ITIN or temporary number cannot be used.

04Fees and payment

Service, government and delivery charges are distinct. Charges may be made separately or appear under different merchant descriptions.

• Assistance service fee: $125.00 for the first certificate; any additional-copy discount is displayed before submission.
• Maximum copies per order: 15.
• The final total and each charge component are displayed in the Order Summary before submission.
• State/agency fee for this certificate: $32.95 for the first copy and $20.00 for each additional copy; agency fees may change before processing.

05Assisted agency submission

For this route, the service reviews the supplied information and assists with submission to the relevant issuing agency. The agency alone decides eligibility, acceptance, issuance and processing time.

Processing and delivery estimates are not guarantees. Agency requirements, incomplete information, identity review and carrier conditions may affect timing.